• The Ashforth Service Cycle is Ashforth’s customized approach to creating asset value while developing and maintaining strong enduring relationships between Ashforth and its clients.
• As part of Ashforth’s pro-active operating philosophy, tenants are called “clients” which conveys the positive working relationship between Ashforth and clients. Clients of Ashforth expect and receive the highest level of customer service.
• Ashforth’s unique, personalized building service process coordinates building functions to meet the needs of a client from the time a space becomes available through lease execution, move-in and, ultimately, renewal.
• Ashforth’s service companies operate efficiently and foster teamwork utilizing the Ashforth Service Cycle and customized guidelines and checklists.
• An “Ashforth-Managed Building” implies a long-term reputation for integrity, fairness, professionalism, and superior service — values consistent with Ashforth’s Operating Principles.